Changelog

A new Copy Link button now sits inside the Credential Audit Log modal, next to Resend Credential. It copies the recipient-facing credential link to your clipboard so you can share it through email, chat, or any other channel without triggering a resend or reissue.

To find it, go to the Recipients tab, select a recipient, and open a credential. The Copy Link button appears alongside Resend Credential inside the modal. Clicking it copies the link to your clipboard without opening a new page or changing the credential.

What this means for you:

• Share a recipient's credential link through your own channels without reissuing the credential

• Recover a link quickly when a recipient can't find the original email or it landed in spam

• Skip the resend flow when you only need to send the same link again

You can now connect Wauld with 1,500+ apps through Integrately, helping you automate credential-related workflows without custom development.

With this integration, you can use activity from other tools to issue credentials in Wauld or use credential issuance in Wauld to start follow-up actions in another application. This can support workflows such as issuing a credential after a course completion, form submission, event attendance, spreadsheet update, payment, CRM status change, or another activity recorded in your connected apps.

Wauld currently supports two Integrately events:

• Issue Credential: An action that issues a credential in Wauld when something happens in another application.

• New Credential Issued: An instant trigger that starts an automation in another application when a credential is issued through Wauld.

For example, you can:

• Issue a Wauld credential when someone submits a form.

• Issue a credential when a learner completes a course or training program.

• Add issued credential details to Google Sheets for reporting.

• Send an email or team notification whenever a new credential is issued.

• Update a CRM, learner record, or internal system after credential issuance.

Integrately also provides ready-to-use automations that make it easier to connect Wauld with your existing tools. You can select an automation, connect your accounts, map the required credential and recipient information, and activate the workflow.

Visit the Wauld app page on Integrately to explore the available integrations and applications you can connect with Wauld.

You can now use Pabbly Connect with Wauld to automate credential workflows across more of the apps and systems your team uses. With this update, you can use Wauld in Pabbly Connect in two ways:

• Issued Credential as a trigger, to start a Pabbly workflow after a credential is issued in Wauld

• Issue Credential as an action, to issue a credential in Wauld from another app or workflow step

The Issued Credential trigger lets you send credential data from Wauld into Pabbly Connect when a credential is issued. You can then use that data to update records, notify a team, send information to another app, or start a follow-up process.

The Issue Credential action works the other way around. You can collect recipient data from another app - such as a form, spreadsheet, CRM, or internal workflow - and use that data to issue a credential in Wauld. This gives you another no-code way to bring Wauld into your existing workflows, especially when your team wants credential issuance or post-issuance actions to happen without manually moving data between tools.

Visit the Wauld Pabbly Connect integration page to explore available Wauld integrations, choose the tools you want to connect with Wauld, and view the workflows you can build. The Pabbly Connect integration is available on all Wauld plans, including the Free plan.

You can use Make with Wauld to connect credential workflows to other applications in your Make scenarios. With this integration, you can use Wauld in Make in two ways:

• Credential Issued as a trigger, to start a Make scenario when a credential is issued from a selected Wauld Document

• Issue Credential as an action, to issue a credential in Wauld from a step in your Make scenario

The Credential Issued trigger lets you select the specific Wauld Document you want to monitor. When a credential is issued from that Document, your Make scenario starts and receives credential, issuer, recipient, and related data. You can use that data to send information to another app, update a database, notify a team, or trigger follow-up actions.

The Issue Credential action lets another app or scenario step pass recipient data into Wauld and issue a credential. For example, you can collect information from a form or another platform earlier in your scenario, then use that information to issue a credential in Wauld at the right point in the workflow.

The Make integration will be available on all Wauld plans, including the Free plan.

Note: The Make integration is pending approval from Make and is not yet live.

To learn how to set up and use this integration, read the Wauld Make Integration Guide

You can now complete the domain ownership step of organization verification yourself through DNS, directly from Admin Center → Account. For a step-by-step walkthrough of the verification flow, see How to do organization verification.

To get started, click the Get Verified banner in Admin Center → Account. Wauld shows you the DNS record details you need - including record type, hostname, TXT value, and TTL. Add that record through your domain registrar, return to Wauld, and click Verify. If the record is in place and publicly available, Wauld confirms domain ownership automatically. Your organization then moves to Under Review while Wauld's team reviews your organization name, issuing authority, logo, verified domain, and other public details before approving your account and assigning a Verified status and badge.

What this means for you:

• Complete the domain ownership step yourself without waiting for extended manual verification back-and-forth

• Give recipients, employers, and institutions a clear signal that credentials come from a verified source

• Find the full verification setup in Admin Center → Account under the Get Verified banner

To understand what Verified status means for your organization and the credentials you issue, read Benefits of organization verification in Wauld.

Note: The Verified badge applies only to credentials issued after your organization is approved. Credentials issued before verification are not updated retroactively.

You can now include the credential PDF as an attachment in the credential delivery email. When issuing credentials, select the Attach credential PDF to email option in Issuing Options, and recipients receive both the credential access link and the attached PDF in the same email. The option is available for immediate and scheduled issuance, and also appears in the Resend Credential modal and the Edit Credential reissue flow.

What this means for you:

• Give recipients their credential PDF immediately in their inbox for formal submissions, compliance, or records

• Reach recipients whose organizations restrict external links by delivering the credential as a PDF attachment

• Stay in control of PDF delivery whether issuing, resending, or reissuing credentials

You can now connect Wauld with 9,000+ apps through Zapier, helping you bring credential issuance into the workflows your team already uses.

With this update, you can use events from other tools to issue credentials in Wauld, or use credential activity in Wauld to start follow-up actions elsewhere. This can support workflows such as issuing a credential after a course completion, form submission, webinar attendance, spreadsheet update, CRM status change, or other activity captured in your connected apps.

Wauld currently supports two Zapier events:

• Issue Credential - an action that lets you issue a credential in Wauld when something happens in another app.

• Credential Issued - a trigger that starts a workflow in another app after a credential is issued from Wauld.

We have also added Wauld Zap templates to help you start faster. These templates provide ready-made workflow structures for common credentialing use cases, so you can choose a relevant flow, map your recipient and credential data, and adjust it based on how your team works.

You can visit the Wauld app page on Zapier to explore available Wauld integrations, view Zap templates, and see the apps you can connect with Wauld.

To learn how to set up and use this integration, read the Wauld Zapier Integration Guide.

You can now set up custom triggers in Wauld to issue credentials from the systems and workflows your team already uses.

With this update, you can create a trigger for a specific document, set an expiry, and configure the credential issuance action. Once the trigger is created, Wauld generates a unique trigger URL for that document.

When the defined payload is sent to this URL, Wauld uses the submitted data to issue the credential automatically. This helps you turn actions from another system, such as a course completion, assessment result, event attendance, form submission, or internal approval, into credential issuance without adding recipients manually each time.

Custom triggers are useful when Wauld needs to be the final step in a broader workflow. Your external system can complete its own process first, then send the required data to Wauld so the right credential is issued from the right document.

This gives you a more flexible way to connect credential issuance with your existing processes, while keeping the credential design, document setup, and issuance configuration managed inside Wauld.