Changelog

Verified organizations can now configure Wauld notification emails to be sent using a custom Sender Name and Sender Email of their choice.

Co-owners can configure this from Admin Center → Notifications → Settings → Connect My Domain by connecting their SMTP server and entering the sender details they want to use. A test email can then be sent to confirm the configuration is working correctly. Once the test is successful, the custom sender configuration is activated for future notifications.

If the SMTP connection becomes unavailable, Wauld automatically falls back to notifications@wauld.com so notifications can continue to be delivered. You'll be notified that the connection needs attention and can re-authenticate it from the same settings.

What this means for you:

• Send credential notifications using a custom sender email of your choice

• Keep your organization's identity consistent in recipient communications

• Continue sending notifications through Wauld's default email if your custom connection becomes unavailable

You can now manage how recipients interact with their credentials from the new Recipient Portal tab in Admin Center. These settings apply across all workspaces in your account.

You can choose whether recipients need to log in before sharing a credential or adding it to LinkedIn, and decide which sharing channels are available to them, including Email, LinkedIn, X, Facebook, WhatsApp, Telegram, and Pinterest. Copy Link remains available for every credential.

You can also customize the message recipients use when sharing credentials on supported social platforms. Add details such as the recipient name, document name, issuance date, expiry date, credential ID, or issuing authority, and Wauld automatically fills in the relevant information when the credential is shared.

Changes to these settings also apply to previously issued credentials. Credential change requests will continue to require identity verification regardless of whether recipient login is required.

What this means for you:

• Set recipient access and sharing preferences once for your entire account

• Control where recipients can share their credentials

• Create consistent, customizable social sharing messages using credential-specific information

You can now connect Wauld with Workato to automate credential workflows across the applications and systems your organization already uses.

With this integration, you can use Wauld in Workato in two ways:

• Credential Issued as a trigger, to start a Workato recipe when a credential is issued from a selected Wauld Document

• Issue Credential as an action, to issue a credential in Wauld from another application or step in your Workato recipe

The Credential Issued trigger lets you select the Wauld Document you want to monitor. When a credential is issued from that Document, Workato receives the credential, issuer, recipient, and related data so you can use it in subsequent steps of your recipe. This can be used to update records, notify teams, send credential information to another application, or start follow-up processes automatically.

The Issue Credential action works in the other direction. You can collect recipient information from another application or an earlier step in your Workato recipe and use that data to issue the appropriate credential in Wauld. When configuring the action, you can select the relevant Workspace, Engagement, and Document and map the recipient information and any applicable custom attributes.

The Wauld integration is now live on Workato and can be used to bring credential issuance and post-issuance activities into your existing Workato recipes.