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Emails not sending from Wauld account

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I am experiencing a major issue where emails from our Wauld account are not being sent. None of our credential issuance or any other emails are being delivered, which is disrupting our ongoing program deliveries and impacting our business operations.
Posted by aman impact ·
Status: Completed1 comment

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Comments1

  • Vik changed status to In Progress
    Team•

    Oct 10, 2025

    Pinned

    Thank you for reporting this issue. We sincerely apologize for the inconvenience caused. Our team has found the root cause of the issue. There was an edge case that we found which was leading to this issue coming up in some rare cases. Our team is working on a fix and we will deploy a fix soon. I will mark this post as Completed once we are done. Also, I will send you an email notifying you about the same. If you have any questions, please feel free to reply here in comments, or email us at support@wauld.com.