Customize credential notification emails to match your brand

Verified organizations can now customize the notification emails Wauld sends to recipients on their behalf, giving you more control over the communication that surrounds every credential you issue.

You can tailor the subject and message content, adjust visual elements such as the header and credential button, and include your organization's social media links. This makes it easier to keep credential emails consistent with your brand and the tone you already use when communicating with learners, members, employees, or other recipients.

Email content can also include dynamic information such as the recipient name, document name, credential ID, issuance or expiry date, and issuing authority. Wauld automatically replaces these details for each recipient when the notification is sent, so you can create a personalized experience without maintaining separate email templates.

What this means for you:

• Extend your organization's branding beyond the credential itself and into recipient communications

• Create more relevant and personalized messages for each credential recipient

• Keep credential notifications consistent with your organization's tone, identity, and communication style

• Give recipients a more cohesive experience from the moment their credential reaches their inbox